Loading... Please wait...

Shipping & Returns

Notes
Minimum purchase: 6 tea boxes of any variety / carringon organics 4 pouches of any variety.

Shipping Information:
All orders received by 2:00pm EST ship the same business day.
Orders received after 2:00pm EST will ship the following business day.

Order process information:
Your order is sent to our warehouse, and then packed and shipped directly to your step. Feel free to contact us after your order is placed with any changes you may need to make.

Shipping Charge:
Up to $20.00 - - - - - $7.00
$20.01-$35.00 - - - - $8.00
$35.01-$50.00 - - - - $9.00
$50.01-$100.00 - - - -$15.00
All orders are shipped with FedEx Ground

Returns Policy:
We want you to be happy with your purchase from Carringtontea.com and your complete satisfaction is our top priority. If you are not 100% satisfied with your purchase we will gladly accept returns of packages within 3 months from date of purchase and issue a full refund. All we ask is that the product is not used, opened or expired, is in the same condition you received it and in the original packaging. We can not extend this return policy to resellers of our products. All packages should be sent prepaid. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise. We have the right to deny credits if the merchandise returned does not meet our return policy requirements. For a return authorization number and return address please email support@carringtontea.com.


Pennies Per Cup

Carrington continues its Pennies Per Cup campaign to benefit food banks of the national organization, Feeding America by donating 100 cups of tea for every 100 boxes purchased in participating areas. Retailing at only pennies per cup, Carrington Tea is an affordable way to warm up this cold winter season.

Pennies Per Cup

Contact Us

  • Carrington Tea Co.
    Post Office Box 102
    Closter, NJ 07624
  • (800) 505-9546